Dalya Alberge, Arts Correspondent
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Libraries could be brought into the 21st century by locating them in shopping centres and offering loyalty cards and cinema ticket rewards for visits, the Culture Minister said yesterday.
Days after she was denounced for saying that the Proms were unrepresentative of society, Margaret Hodge provoked further anger with her proposals for reforming public libraries.
Mrs Hodge, who suffered a public putdown by Downing Street after her comments on the Proms, said that it was vital for libraries to maintain relevance to the Google generation.
Among her ideas were opening public libraries during evenings and all weekend and striking deals with Starbucks or Costa coffee shops. Mrs Hodge said that libraries could, for example, have advertising tie-ins with Amazon: “You’ve borrowed the book – now send a new copy to a friend.”
In a speech in Brighton to the Association of London Chief Librarians, she told delegates that although spending had risen by 17 per cent in the past ten years, the number of books borrowed had dropped by 34 per cent. Mrs Hodge said that there was no reason why public libraries should not be used as widely as they were in their peak year of 1980, despite books becoming cheaper to buy.
Tim Coates, former managing director of Waterstone’s and author of the library report Who’s in Charge? Responsibility for the Public Library Service, said: “Book collections have become poor to the point of uselessness and that is a problem which is not addressed by clubcards or Costa coffee shops. Good coffee doesn’t make a poor bookshop into a good one – and neither will it do so for a library.”
He observed that, since last October when the London borough of Hillingdon made investment in book stock its priority, the use of its libraries had more than doubled.
In 2005 the Culture, Media and Sport Select Committee called for increased spending on books and estimated that more than £600 million was needed to repair neglected library buildings. Desmond Clarke, a library campaigner and former director of Faber, dismissed Mrs Hodge’s ideas as “mismatched, short-term, quick-fixes” in place of real policy. Christopher Hawtree, the author who ran a long campaign to save a library in Hove from closure, mocked the proposals, saying: “These loyalty cards, any bright teenager would see a great scam there. Take out a dozen books, don’t read them, bring them back and get a free coffee or whatever.”
Speaking at the Institution for Public Policy Research on Britishness, Heritage and the Arts this week, Mrs Hodge praised “icons of a common culture” such as Coronation Street and attacked the classical music programmes of the Proms. Her criticisms drew an immediate response from Downing Street, which said that the Prime Minister “thinks the Proms are a good institution”.
Yesterday Mrs Hodge called for libraries to provide a web-based lending service with home delivery, allowing books to be borrowed in Bromley and returned in Barnet. Preempting questions about how her proposals would be funded, she said that “there ought to be scope for efficiencies through greater collaboration”.

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If our education system is as good as Labour says, why is our local library housing more and more "Graphic Novels" (ie) Comic books. I can accept the stocking of CDs and DVDs , but everyone entitled to use the main library should be at least literate enough to read a book. "Graphic Novels" belong in he children's section.
KW, Bognor Regis, England
In Bangor, Co. Down.the library is situated in the shopping centre on the main street.
Rory Townson, NEWRY, N Ireland
In my home town on Tampa, FL, the public library was locate in the mall for several years, in my current town on Brookline, MA there is a cafe in the lib, as well. So this concept is nothing new. The library controls it patrons by it's policies on its collection, but not having any hipster or gen x or new books they keep out the yuppies, and thus preserve their collection by having just local seniors and mom and kids checkout there (they tend to return books and move less frequently). My town's collection is nearly 50% foreign language incl. Russian and Chinese these books never get checked out but it sends a nice multicultural message. Now that libraries carry tons of dvds, books on tape, and cds I tend to think there heading the wrong cultural/public interest direction with acquisitions. Can the library have books? that ppl want to read? can you get your dvds at Walmart? not on the tax payers dollar? The libraries in New England are excellent and I'm glad interenet is avail. free 2
Jennifer, brookline, MA , USA
I love libraries but hate shopping centres. This would make me less likely to visit a library. Expensive frothy coffee will deter people far less wealthy than Mrs Hodge; parents often avoid environments with pricey treats. Books and a welcoming atmosphere are vital. Most librarians do a great job. Government targets and cutbacks are the main enemy to what was once a great library system - funny that Mrs Hodge hasn't noticed that.
kath bell, Nottingham, England
She is not saying anything that we librarians have not known for some time. There has been enormous change in the profession and in ways of doing things in recent years. We are trying many different things. Some work better than others. Some work better in some places. We are not about to stop innovating any time soon.
It may be that librarians here in the United States have enjoyed more success lately. According to a recent "Library Journal" survey, 49% of North American public libraries reported increased circulation in 2007. Only 22% saw a decrease. Libraries face serious challenges from the new media, but as yet they are not crashing as many predicted.
D.L. Anderson, Crossett, AR/U.S.A.
It's great to know that rural Warwickshire is at least, if not better than New York . From my home I can order a book from anywhere in the Warwickshire network which is delivered to my local library and I am automatically notified. I can also view and renew any books that I have out. As it happens my next job is to print off a list of all the books on each of our four tickets, to make sure that I have all 40 books ready before our visit to the library tomorrow. Our local library also has plenty of computers, a coffee machine, comfy sofas and a meeting room. I think that the libraries are doing a great job.
Getting people off the computer and out of the house in the first place is the problem.
Joyce, Alcester, Warwickshire
Libraries abroad are way ahead of ours. We need to emrace change and technology. However, if put in twn centres, parents should not use libraries to leave children whilst shopping.
Hamad Lone, London, England
We need more councillors throughout the country who think like Henry Higgins of Hillingdon and who have the vision and the will to 'do what's right'. Sadly, he seems to be an exception. Of the panel of councillors who recently conducted Hampshire County Council's long and drawn-out scrutiny process on libraries, NOT ONE was a member of their local library and the chairman was pleased to say that he doesn't read books. Libraries are in the wrong hands.
Amanda , Gosport, UK
Some people, including Mrs Hodge, seem to think that libraries can only be successful or valid if they become something that they were never supposed to be. Hence 'discovery centres' and so on. Pathetic.
Craig Gerrard, Liverpool, UK
I stopped using my local library shortly after finishing university as the book stock was so poor. However, a change of job a couple of years ago meant that I no longer had the disposal income to feed my bookshop habit and so I returned to the library. In the meantime a lot of funding had been invested in new stock, and I often borrow books from the library that I have seen the same week on the bookshop 'new stock' table. I am spoilt for choice - a library in my village, the main library in Shrewsbury and a small branch at my workplace in Shirehall. Maybe workplace libraries in big office developments, hospitals etc are worth investigating more widely?
Hannah, Shrewsbury,
Take a look at other countries and you can see what opportunities there are for library improvement. The New York Public Library for instance, has an online website, where a member can search for and reserve a book from any branch library in the network. Once the book becomes available, it is sent to the member's designated library branch for pick up. An email is dispatched to notify them of this. This service is available for any type of media be it a book, a CD, a video or a DVD.
Madrid has mini mobile libraries in some of their subway stations. Even though they are small and compact, the location with busy foot traffic ensures that they are well patronised.
Of course no matter what you do, you can't get people to go to a library unless they are well stocked with books that they want to read.
M Yeung, Barcelona, Spain
Thank you for noting the developments in Hillingdon.
We have put IMACs and Starbucks in our libraries with great success, but what are most passionate about is book stock - we've invested in new books for our libraries to provide people with better quality books and access to titles that they want to read.
With up to 120% increase in visitor numbers, 80% more book issues and 141% increase in library memberships the results speak for themselves.
This kind of development needs solid investment and financial committment.
Cllr Henry Higgins, Hillingdon,
Maybe the Culture Minister should visit a few libraries before giving her considered advice. New age libraries provide access to cultural activities, child care, children's services, a coffee shop, areas to conduct meetings (with Internet access), access to virtual services (ask @ your library, ask a librarian email, SMS, virtual libraries and directories, children's holiday programs online) and electronic resources just to name a few. They also provide access to traditional services as well. Libraries ceased to be book repositories a long time ago. It's a pity the Minister didn't take the time to research her topic, but relied on the stereotype of libaries and librarians instead of finding out exactly what the profession actually does. Information Science at undergraduate level in Western Australia is a 4 year double degree in Information Technology and Information Science. Society and Govt also need to remember that such services require adequate funding as well as trained personnel.
B. Combes, Perth, Western Australia, Australia
If libraries stopped trying so hard to be popular and instead pushed good quality books (preferably the products of serious research rather than modern slap-dash biographies) then it would be worthwhile using them - at present their collections are so intellectually weak as to be patronising.
John Scott, London,