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In 2004, the journalist Philip Delves Broughton walked away from what sounds like a peach of a job, Paris bureau chief for the Daily Telegraph, to enrol in Harvard’s world-famous MBA (Masters in Business Administration) course. As a reporter he had managed to get himself blacklisted by the French foreign ministry for asking impertinent questions of the preening, poetry-writing Dominique de Villepin: surely a career high for any self-respecting hack. But he had serious doubts about his future in journalism, and indeed about newspapers themselves. “I wanted control over my time, my financial resources, and my life, and I imagined that a general competence in business would stand me in better stead.”
So off he went to Harvard Business School (HBS), where a coveted MBA represents the “union card of the global financial elite”. Harvard MBAs run the World Bank, the American Treasury, General Electric, Goldman Sachs, Procter & Gamble. Even George W Bush is an alumnus. To some indefinable extent, Harvard MBAs run your life: “The hours we work, the vacations we get, the culture we consume, the health care we receive.” And they are supremely confident they should.
The result of Delves Broughton’s time there is this funny and revealing insider’s view, revealing precisely because he is genuinely fascinated by the world of business, and his fascination is infectious. Yet feelings of unease emerge even before he arrives. He reads a student guide on What to Bring. “Don’t bring that guitar . . . Don’t bring any books from literature or history classes . . . Don’t bring your cynicism. Do bring all the diverse rest of you. We can’t wait to share the experience.” Immediately, his bolshie British bullshit- detector thrums into life: “Who were these people? And why did they talk like this? Why can’t I bring my cynicism? Or my books? Aren’t they a part of the ‘diverse rest of me’?” “Your calendar will be jam-packed with amazing, fun things to do,” warbles the guide.
Amazingly, despite this terrible threat, he persists. Instantly, he is swamped with work: company case studies, spreadsheet analysis, books called things such as Crossing the Chasm and Inside the Tornado, intended to make him feel he’s doing something terribly daring and manly. He is surprised at the large presence of earnest Mormons and unimaginative former-military men in this cauldron of capitalism. But gradually this begins to make sense, for HBS is pervaded with an oppressive atmosphere of unquestioning obedience and creepy religiosity. There is the confessional My Reflected Best-Self exercise, to encourage students “to create a developmental agenda for leveraging their reflected best-self” and “work maximally from positions of strength”. Approved results sound like this: “I do not take on the negative energy of the insecure . . . I stay centred . . . I try to model the message of integrity, growth and transformation.” Delves Broughton is quietly incredulous that people actually talk about themselves like this, in public, straight-faced.
The weirdest and creepiest episode is when a student writes to the entire school, confessing to a “regrettable property- damage incident”, a gorgeous euphemism for urinating against a neighbouring student’s door. “His behaviour had made him realise he still had work to do figuring out exactly who he was.” Ye-es . . . or maybe he should just resolve not to pee against people’s doors in future. Even more creepily, Delves Broughton finds that he no longer responds to such tosh with a healthy snort of laughter. “It was serious, right? Leadership. Core values. Transformation. Being true to oneself.” It takes his wife — his American wife — to inject some common sense. “These people are freaks.”
The total bill for his time at HBS is $175,000. Was it worth it? For all its vast reputation, power and pomposity, you feel that HBS neither understands the complexity nor acknowledges the chaotic unpredictability of the world economy any better than anyone else. More conclusively, it encourages its little alumni to major in hypocrisy. You go there for one simple reason: to make shedloads of money. Fine, so it’s no crime in itself to want to be absurdly and pointlessly rich, although it’s certainly no virtue. What sticks in the gullet is graduates’ self-flattering delusion that they’re on some kind of crusade, their “very American” insistence, as Delves Broughton puts it, on being not only “the most powerful, the richest and most successful”, but also “the most morally good”. At the same time as learning how to manipulate billions in order to profit, say, from ordinary people’s fretful indebtedness during a recession, you can believe that you are a philanthropic leader of men. Yet these are people whose answer to their own question, “How will I know how much is enough?” is, “When you've got your own jet.” Any notion that such jet-setting plutocrats are truly concerned about the rest of us, or the planet, or the future, is laughable.
Yet to support this sense of righteous mission there’s a whole new raft of jargon, not just daft but pretentious and nauseating. These money-loving graduates must nurture “heightened self-awareness” and “a strong moral compass”, they must “foster integrity strategies”, acquire “leadership and values”. But why the hell would the rest of us want to be led by these spreadsheet-reading, PowerPoint-presenting swots who’ve devoted the best years of their lives simply to making moolah?
The final, oddly moving moment of epiphany comes to Delves Broughton as he is wandering through a rainy Boston and pauses to read the plaques on the Old North Church. One is to “Paul Revere, 1735-1818. Patriot. Master Craftsman. Good Citizen. Born on Hanover Street. Lived on North Street. Established his bell foundry on Foster Street and died on Charter Street.” The brevity and quiet pride, the pioneer hardiness and unshowy self-sufficiency of Revere’s plaque seem in powerful contrast to the bloated and blustery style of the town’s world-famous business school, its restless, rootless, money-driven alumni now “disappearing to the ends of the earth in search of opportunity, worrying about work and life”. On reflection, “I felt better not being among them.”
More dash than cash
Philip Delves Broughton confesses that his first few months out of Harvard Business School were difficult. While fellow students stampeded down Wall Street snapping up jobs (‘some filed as many as 30 applications and found themselves with 30 interviews in one week’), he found himself falling back on his journalism while ‘waiting to become a titan of business’. Two years on, unnerved by classmates straining ‘so hard to secure jobs they knew would make them miserable’, Delves Broughton is finally putting his MBA skills to use. After flirting with an idea for a ‘very high end laundry firm’, he’s now setting up a cutting-edge podcast company with a friend. ‘It is a turbulent frontier world, and enormous fun to inhabit, whatever becomes of our venture,’ he says in a tone noticeably lacking in HBS get-up-and-go.
What They Teach you at Harvard Business School by Philip Delves Broughton
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If mastering English grammar made you Shakespeare, there will be lots of shakesperes in the world. That should answer questions on why lots of very successful business people never went to Business school.
Dwivedi, Sunnyvale, Silicon Valley
MBA stands for Mediocre But Arrogant?
Well maybe in the US, but from my experience of an MBA in Europe, it stands for Married But Available.
God I miss the late night study sessions ...
Not Proud of Myself, Madrid,
A wonderful book and a very deep review!
I loved the style of Philip and it really scares how many people choose their career path without any understanding of their true self, defeating against the pressure of crouds in job search, while any common sense is ruined by the myth of Wall Street...
Maria, London,
heartiest congratulations to the author and the reviewer.
vidyadhar date,
mumbai. india
v date, mumbai, india
Cheers fellow Edward, just trying to peddle the truth, as always :)
Was thinking about being a lawyer actually, but I decided to do my undergrad in physics instead. Nearly done. Maybe an MBA next! Probably not from Harvard though, the place is too politically correct.
Edward, London,
Great review. But don't imagine these people wouldn't fit right in with the morally righteous European elite.
Eric, Brighton , USA
I am very impressed with the comments of "Edward, London". So close are his views to my own that my girlfriend assumed that "Edward, London" was me posting and called my office to ask if I was having a productive morning. Keep up the good work,
Edward the Lawyer, London
Edward, London,
MBA stands for Mediocre But Arrogant.
...a very old joke. But a hard kernel of truth.
I should know, I have one (with distinction).
A.Kirk, Manchester,
It is easier for a camel to pass through the eye of a needle than for a rich man to enter heaven...
unless of course you support the death penalty, unfettered public access to lethal firearms and religion-based censorship.
What? The Land of the Free? Whoever told you that is your enemy...
raveheart, London,
"Business Administrators" - didn't they used to be called "clerks"?
Ian, Sheffield, United Kingdom
The pain and misery inflicted by the recent credit crunch is a good case study for the type of moral values that HBS and other Ivy League graduates stand for. Each one of these high brows has made enough money, even as others have lost their shirt. What does that say about the absolute irrelevance?
Ramesh, Bangalore, India
Capitalism has nothing to do with "social responsibility." There is no requirement upon any businessman to operate in terms other than making a profit for themselves. The amount of profit to be made is to be determined soley by what a fair market will pay for the good or service. Period.
Scott, Durham, NC, USA
Judging by the comments below, there are a lot of people out there who need to read "Atlas Shrugged" by Ayn Rand.
Trish, Scottsdale, AZ, USA
Some people here are missing his point ENTIRELY. There is nothing wrong with devoting your life to making money, that is your choice. It's their close-minded nature that bothers him. They don't know a world outside their mba (can be seen from their self-important vocab)or don't see any value in it.
Arty, London, UK
It isnt just Harvard that is into this teaching of business process as some form of self righteous moral crusade (whilst avoiding any questioning/cynicism). What are other business schools teaching. The same bilge, the same process, the same blinkered approach, the same righteousness.
James, Moscow, Russia
He sounds like he lacked the ambition his colleagues at HBS did, and is finally getting his act together after and exorbitant investment. Most disciplines have a 'culture' that outsiders wouldn't understand. Why doesn't he conclude that instead of being weirdos, he just wasn't suited to the culture?
M, London, United Kingdom
I don't know if anyone else has already pointed it out - but MBA stands for Master of Business Administration does it not? Just as MA means Master of Arts - not Masters in Arts.
Chris, London,
Andrew,
In a free market all exchange is voluntary, thus both parties benefit from it and are subjectively richer after the trade. I make money by selling into the economy something which it values higher than the price i sold it at. Most rich people get that way by providing what society wants.
Edward, London,
I agree with IPD, London. I know a man who based his career on his "Harvard Credentials", he has 3 bankrupt businesses to his credit. Personally I cringe at the very mention from anyone who has been to this establishment.
Debbie, Leicester, UK
Criminals do not represent the vast majority of those in the capitalist economy.
Yes, I've read the Wealth of Nations. He makes the assumption of an Evenly Rotating Economy (ERE), where there is no uncertainty and all information is perfectly distributed. Here interest rates would match profits.
Edward, London,
Harvard cannot teach anyone anything that will save us from the destruction of world economy. Harvard gave us Kissinger (a war criminal) and so many other war criminals. global research dot ca will illustrate how the world is been destroyed, our lives imperiled by the greed and outrageous behaviour.
Harris Pohl, Berlin , Germany
Law School in America, particularly in an Ivy League University, is pretty much the same, except that it lasts 3 years while costing about the same as an MBA from Harvard. I know pretty much exactly what he feels like.
ARG, Singapore, Singapore
Please explain to me how making huge amounts of money equates to social responsibility. How does this directly translate into a gain for the greater good?
There is absolutely no causal link between providing value to society and making money.
Andrew, San Francisco, USA
"Fine, so its no crime in itself to want to be absurdly and pointlessly rich, although its certainly no virtue."
Are you kidding me? So what is a virtue to this author? Is not working as hard as one can considered virtuous? Is not utilizing your full mental capacity considered virtuous??
JOHN, BONITA SPRINGS, USA
Simple problem of supply and demand. Too many MBA students,so not as marketable as they used to be. Harvard has an amazing name but question the brand value at $175000. Business is very simple and the more you move away from that fact the more likely you are to fail. Stick to what you know.
Guy , Al Ain, UAE
In Paris, in 1965, I met a 22 y-o American U-Grad who was writing a 100-page précis of "War and Peace". This was clearly to supply those infamous Cliff notes which remove experience from the reading of a gifted writer. I was in shock for months. Still am, actually.
Dion Per Sona, Cardiff, UK,
An MBA program is like a cooking class that teaches you how to cook but never takes you to the kitchen. It's all theories, no practice, not guts.
That's why 99.9% of the richest people in the world do NOT have an MBA. Some don't even have a college education. This should tell you something.
chris , new york, USA
Edward, have you read Wealth of Nations? Companies operating in a highly competitive environment with free trade and little regulation (outside of ensuring competition) should not make much money. Smith thought a profit margin or interest rate over 5-10 percent was profane.
Erik, Kansas City, USA
Impressive! Classic European negativity. People who went to Harvard, like anywhere else, embarked on a journey. They begin in the 'ivory tower' and then have to face reality. The question is - WHAT did you take away? Harvard is there to teach you how to think, not what! Get over yourself!
Allen, Surrey, UK
U.S. education in general has left practical application for concepts and principles. This has decimated business acumen and twisted our understanding of value creation, leadership, and management.
Bruce LaDuke, Greenwood, Indiana, USA
I have nothing against people who wish to make a large amount of cash for themselves, but I do have a problem with the self-righteousness that generally comes with the money. This unfortunately is one very Amercian trait that annoys the hell out of the rest of the world. A little humility please!
ipd, London, UK
Interesting review, Mr Hart, thank you.
"To some indefinable extent, Harvard MBAs run your life . . . And they are supremely confident they should."
I suggest one need look no further than, "Even George W Bush is an alumnus", to see how staggeringly self-deluded is that confidence.
G. Green, Bristol, UK
Capitalism in theory and Capitalism in practice are two different entities. In theory people make lots of money because they provide lots of value to society. In reality you get the likes of Ken Lay (Enron) and Bernie Ebbers (WorldCom). True some get money for value but many do not.
David, Raleigh, US
Remember education is what you make of it, not limited to what they teach you. You have to grasp the concept of being above the bar in order to drive yourself to become that greater manifestation of an educated person. It is all about getting your foot in the door. Remember that if nothing else.
Rob, sacramento, USA
I'm flabbergasted at how self-righteous, judgmental and morally superior this book comes across. Perhaps we should just execute all of these infidel capitalists and their heretical teachings.
The way he feels at Harvard is the way I feel when I visit San Fransisco. Different. Alienated. Judged.
Ethan, Idaho,
<People make lots of money because they provide lots of value to society.>
Some do, but many do not. I get the sense that you've drunk the same capitalist kool-aid that the author here describes as being served up at HVB exclusively.
Success and wealth do not always equal morally superior.
Ben, Seattle,
I get the sense that this guy really doesn't understand capitalism at all. I mean, making huge amounts of money is a very socially responsible thing to do if you play by the rules. People make lots of money because they provide lots of value to society.
Edward, London,
To understand what went wrong, read our book THE PURITAN GIFT, a history of US managerial culture 1630-2007, ranked by the FT among the Top Ten Books of 2007. That culture was transplanted into Japan in the late 1940s, leading to the various Asian Economic Miracles, while being abandoned at home.
Will & Ken Hopper, London, UK