Janice Turner
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Stuck in a jam as I was approaching a roundabout, I gazed idly out of the window. A car beeped behind. In my daze I’d not noticed that the line of traffic had advanced. I caught up with the queue and as I reached the junction the beeper pulled level, his face gargoyled with rage. “You stupid c***!” he screamed in my face.
As he careered off, adrenaline kicked in. For a second I considered pursuit, barging his Audi estate into the kerbside, leaping out Grand Theft Auto-style and then I’d . . . what? Kill him with a single deft blow? Rub him out with my Walther PPK? Instead I continued on a mission to the charity shop with my bin-bags of old tat.
But the incident left me oddly shaken. His obscene fury was so disproportionate to my offence. I hadn’t rashly pulled out, frightened or endangered him. I had merely delayed his progress by nanoseconds. Not even that, since I was still locked in a queue.
Sometimes London life seems built upon a thin and fragile crust through which a bubbling magma of anger could, at any moment, blow. Which is what happened in a baker’s shop a few miles from here last week when Jimmy Mizen, out buying sausage rolls with his brother, refused a challenge to a fight and instead had his throat cut with a shard of glass. And then in McDonald’s on Oxford Street on Monday when a row over a thrown drink ended with a man bleeding to death on the pavement, a knife in his heart.
When yet another young man dies, I scan the reports for words that will afford me some solace: gang slaying, feud, grudge, crack house, sink estate, 2am, drug-related, excessive alcohol . . . These words make me feel a little safer. They largely have nothing to do with my life. I can, I tell myself, protect my sons from these words. But when Jimmy’s mother, Margaret Mizen, said “it was anger that killed my son”, I know I am powerless. Because anger is unconfined: it lurks in the middle of the day, in public places; it erupts between total strangers. Anger turns a random encounter into deadly violence.
“There is too much anger in the world,” said Mrs Mizen. There is certainly too much in London. A friend, trying to cross a road, was hit on the shoulder by the wing mirror of a passing van: it deliberately swerved to wallop her. A guy at my gym says that out cycling he slapped the face of a delivery driver who’d honked at him. Aghast, I say he could have been stabbed, but he just makes a defiant, macho bring-it-on gesture, then admits he sped off when the driver began reaching inside his glove compartment.
A study by the Mental Health Foundation found that a quarter of us worry about how angry we feel. And yet just what are we angry about, with lives of unprecedented safety, surplus and comfort? I have always marvelled at the grumpiness of guests in luxury resorts: after a short time being waited upon in paradise, having flunkies pick up damp towels, one’s mood can be ruined by a deckchair being positioned at the wrong angle to the sun, a drink’s insufficient chill. Similiarly with our basic needs more than satisfied and our homes piled with consumer goodies, like brattish heiresses we rail against the slightest irritation.
I spend a ludicrous amount of my life angry about nothing much. Usually casual public thoughtlessness: mothers blocking small shops with their humungous £500 prams, nurses addressing dignified elderly ladies by their first names or, in my eco-wrath, anyone buying cases of bottled still water. Or brand new arbitrary regulations imposed seemingly to irritate and confound: such as Tesco’s policy of banning parents buying booze if accompanied by children.
Why do these things rile me? Because the world seems beyond control, the old certainties gone. Or am I just getting old? The anger management industry would, of course, have it that we are in need of their expensive ministrations. But are we really more angry or do we just express it more?
To lose one’s temper is no longer to be diminished or shamed; it is a sign of emotional health rather than a dearth of reason. All anger is righteous now. It is conflated with drive, passion, energy, a means to affect progress. Gordon Ramsay – whose confected ire is almost unwatchable – every week says goodbye to his F-Word celebrity guest with the catchphrase “Now f*** off out of my kitchen!” and we’re supposed to be endeared by his rough-diamond charm.
Anger becomes such a reflexive response that you do not realise how much it has penetrated your soul until you travel. Even New York seems less brimming with outrage, a collision in a crowd more likely to spark a “pardon me” than a glower. Visiting Australia, I heard a news item in which an educational survey had found modern Oz children the most illiterate and stupid ever. In Britain such a report would have provoked weeks of self-flagellating fury: Australia shrugged and headed for the beach.
Last summer in Slovenia, Europe’s most easy-going state, I was walking with my son past a line of cars when one started to reverse right at us. My London self banged hard on the back of the vehicle and made a furious hand gesture. The passengers in the car slowly turned, their eyes wide, their mouths agape at the crazy lady. “Mum,” said my son. “That was way too angry.”
Yes, I was London angry: the sense that everyone is out to shaft you, nip into your parking place, rip you off, frustrate your efforts to get home, grind you into the tarmac. Anger is the sound of entitlement, the urge to have your existence acknowledged. And for the young and poor and reckless, anger voices their lack of power, control, self-esteem. And, since it will swiftly meet the anger of others, it must be armed with fists and knives, guns and hard dogs.
Anger is a buzz, an addiction. Clearly we were designed for more than our modern functions. We are healthier, stronger, better fed and educated than any humans yet born. And yet we are the most underchallenged. Here we are, creatures capable of building cathedrals, surviving trench warfare or traversing oceans, wandering dead-eyed around B&Q. “People need to find peace, not anger,” said Mrs Mizen.
But alas “going off on one”– about Iraq, Cherie Blair, the tall, sweet boy in the bakery or the dozy woman driver in front – is the only time some people feel briefly and iridescently alive.

Janice Turner joined The Times in 2003 from The Guardian, and writes mainly, but not exclusively, on family matters and women's issues. Her column appears on Saturdays
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Olga Lockley is absolutely right. The world's population is now around 6.5 billion. This causes not only the 'rats in a cage' effect, but outrageous commodity (oil-flour-rice-etc) prices and general inflation. World over-population is the biggest elephant in the room politicians won't talk about.
Rick , Gahanna, USA
Interesting article. Indeed: anger is connected with entitlement. Both eminently feminist positions. The quesion no-one dares ask is why the rise of angry, noisy entitlement dovetails so perfectly with the feminisation of Western societies. I know: heresy.....
Bram, Dakar, Senegal
You were lucky with that lady just looking. 99% of Slovene drivers would have attacked you. We behave in traffic opposite to easy-going as you describe us. We hate eachother when we drive.
Igor, Ljubljana, Slovenia
We are suffering from the classic "too many rats in a cage" syndrome - as was forecast two decades ago. In another two decades, if the population does not decrease - or at least remain static - we shall all be fighting for our very survival.
Olga Lockley, Preston, England
You should get out of london more.
alex preston, manchester, uk
I visited London last summer. Saw the Summer Exhibition, sailed to Kew, went to the Proms and walked back to hotel alongside Hyde Park, alone, in the dark. The people I came across were very friendly and helpful. Never once did I feel threatened, even on the buses. I'm in my mid-sixties!
Shirley Bowen, Blackpool, UK
Well love, it was hardly a bunch of blushing "no, after you, please" wall flowers that built a commercial Empire that spanned half the globe, was it? England has always been thus - as the Duke of Wellington said, it was the scum of the earth who won the battle of Waterloo.Nowt changes, so get used.
Tim Dempsey, St Albans, UK
In 1880 Charles Rowley started the Ancoats brotherhood. For 30 years 600 met every Sunday morning for talks.In the first prog they Quoted Epictetus. it better serve the state to raise the souls of the people than the roofs of the houses.One of many initiative that made Northern poor nicer thanSouth
ged, manchester,
Yes - JT you are right, our country is not a happy one - we are over taxed, over crowded, and have to depend on MPs we don't trust - no one cares about us, and if we show the slightest weakness we get taken advantage of - I think our anger is about trying to survive in the pit this country now is.
Marty, London,
In no other airport in Europe do I see the signs now displayed in stansted airport security control. It reads something like this: "We have every right to abuse you, but if you should say anything back to us you we can have you procecuted".
Makes u wonder........
Bjorn, Europe,
Ouch, rings all too true. My wife constantly berates me for not being content with my lot, being impatient for the next step, whatever it may be. I lead a comfortable life with nice house, kids, job... but is that all there is to life?! V selfish attitude I know.
Dan, London, England
That was a good read, a lovely article Janice. Mr Bush and his neo-con buddies need anger management urgently. Their revenge for 911 attacks have destroyed two countries and hundreds of thousands of lives, not to mention thousands of their own soldiers lives. I am really angry about that.
jayil, london, uk
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