EasyJet just charged my brother £102.50 to change his surname on a booking I made for him to travel home to see his dying grandmother the weekend before she died. I made the reservation by mistake under my surname. I have contacted Easyjet by e-mail twide and explained but they say no compensation

Sharon McGuckin, Cookstown, Northern Ireland

Try cancelling with Ryanair, they charge £28 per leg which is more than the flight - why would you cancel? it seems they are content to deal with no shows. Isn't it time that we all woke up to the fact that, with all their add-ons, Ryanair is NOT low cost travel.

Leanne Casellas, High Wycombe, Buckinghamshire

I had the misfortune to book over the internet with Flybe, flying from Southampton to the Isle of Man in November.Winter timetable meant no direct flight, so via Manchester. Credit card payment on this was £23.92p (£2.99 X 8 per person per flight).
How can this be justified on one c/card transactio

Tricia Hutchins, Southampton, UK